Thank you for shopping with Thoughtful Minds Collective.
Processing Times
Orders are typically processed within 3–5 business days. During busy periods, processing times may be slightly longer.
You will receive a confirmation email once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Delivery Times
Estimated delivery times vary depending on your location and postal service conditions.
Australia:
- Standard Shipping: 2–8 business days
International:
- Delivery times vary by country and postal service.
Please note that delivery estimates are not guarantees and delays may occasionally occur due to factors outside our control.
Tracking
Tracking information will be provided where available.
Incorrect Shipping Information
Please ensure your shipping details are accurate when placing your order. Thoughtful Minds Collective is not responsible for delays or additional costs resulting from incorrect address information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at hello@thoughtfulmindscollective.com.au and we will do our best to assist.
Contact
For shipping questions, please contact:
hello@thoughtfulmindscollective.com.au
Shipping Policy
Refunds & Returns
Privacy Policy
Terms & Conditions