Privacy Policy

Effective Date: 1 June 2026

Introduction

Welcome to Thoughtful Minds Collective (“we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when visiting our website at https://thoughtfulmindscollective.com.au.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.


Who We Are

Thoughtful Minds Collective is an Australian-based website focused on journaling, self-reflection, personal growth, productivity, digital resources, and related content.

Website: https://thoughtfulmindscollective.com.au


Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Billing information
  • Shipping information (if applicable)
  • Account information
  • Comments and reviews
  • IP address
  • Browser and device information
  • Website usage and analytics data
  • Information submitted through forms, downloads, waitlists, and newsletter subscriptions

Comments

When visitors leave comments on our website, we collect the information entered into the comment form, along with the visitor’s IP address and browser information to assist with spam detection and website security.

If you use Gravatar, an anonymised version of your email address may be sent to the Gravatar service. Once approved, your profile image may be publicly displayed alongside your comment.

Comments and their associated metadata may be retained indefinitely to help us recognise and approve future comments automatically.


Media Uploads

If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS information). Visitors may be able to download and extract location information from publicly available images.


Digital Products and Online Store

Thoughtful Minds Collective may sell digital products, downloadable resources, and physical products through our online store.

When you place an order, we may collect:

  • Name
  • Email address
  • Billing address
  • Shipping address (where applicable)
  • Phone number
  • Order information

We use this information to:

  • Process orders and payments
  • Deliver products and downloads
  • Provide customer support
  • Process refunds where applicable
  • Prevent fraud and maintain security
  • Comply with legal and taxation requirements
  • Improve our products and services

Order information may be retained for accounting, legal, taxation, and business record-keeping purposes.


Payment Processing

Payments made through our website may be processed by third-party payment providers including Stripe and PayPal (where available).

We do not store complete credit card information on our servers.

Payment providers may receive information necessary to process transactions, including your name, billing information, purchase details, IP address, and payment amount.

We encourage you to review the privacy policies of any payment provider you choose to use.


Email Subscribers and Freebies

If you subscribe to our newsletter, download a free resource, join a waitlist, or complete a signup form, we may collect personal information including your name and email address.

We use MailerLite to manage our email communications and subscriber lists.

Your information may be used to:

  • Deliver requested downloads and resources
  • Send newsletters and email updates
  • Share new articles, products, services, and offers
  • Respond to enquiries and support requests
  • Improve our content and marketing efforts

You can unsubscribe from marketing emails at any time using the unsubscribe link included in every email.


Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyse traffic, and support website features.

Cookies may be used for:

  • Website functionality
  • Shopping cart functionality
  • Security and spam prevention
  • Analytics and performance monitoring
  • Remembering user preferences
  • Cookie consent management

You can manage cookie settings through your browser or through our cookie consent settings where available.


Cookie Consent Management

We use Complianz to manage cookie consent preferences and help comply with applicable privacy regulations.

Complianz may store consent preferences and process anonymised technical information necessary to record and manage your consent choices.

You may update or withdraw your consent preferences at any time through the cookie settings available on our website.


Analytics and Website Monitoring

We use Google Analytics and other analytics tools to understand how visitors interact with our website.

These tools may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser information
  • General geographic location
  • Referral sources
  • Website interactions

This information is used to improve website performance, content, products, services, and user experience.

Google Analytics may use cookies and similar technologies to collect usage information.


Microsoft Clarity

We use Microsoft Clarity to better understand how visitors interact with our website through anonymous usage analytics, heatmaps, and session recordings.

This information helps us improve website usability, content, and user experience.

Microsoft Clarity does not intentionally collect sensitive personal information through these recordings.


Affiliate Links

Some pages, articles, or resources on this website may contain affiliate links.

If you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you.

Affiliate partners may use cookies or similar technologies to track referrals and sales.


Embedded Content From Other Websites

Articles and pages on this website may include embedded content such as videos, images, social media posts, and other third-party content.

Embedded content behaves in the same way as if you visited the third-party website directly.

These websites may collect data about you, use cookies, and monitor your interactions with their content.


Website Performance and Caching

To improve website speed, reliability, and performance, we use LiteSpeed Cache and QUIC.cloud services.

These services may temporarily process technical information such as IP addresses, browser requests, and cached website content to optimise website delivery.

Cache files are temporary and are automatically refreshed or removed according to system settings.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide products and services
  • Fulfil legal obligations
  • Resolve disputes
  • Maintain business and financial records
  • Protect website security

Your Rights

You may request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of personal information where legally permitted
  • Information about how your personal information is used

To make a privacy-related request, please contact us using the contact information available on this website.


Third-Party Services

We may use trusted third-party services including:

  • MailerLite
  • Stripe
  • PayPal
  • Google Analytics
  • Microsoft Clarity
  • Complianz
  • QUIC.cloud
  • WooCommerce
  • Gravatar

These providers maintain their own privacy policies and data handling practices.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with an updated effective date.


Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information available on our website.

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